new balance

Q: What are your delivery times?

Any order placed before 1 PM will be shipped the same day.Once handed over to the carrier, your order will arrive at your home or pickup point within 24 to 72 business hours, depending on the chosen delivery method.

FAQ

What are your delivery times?

Any order placed before 1 PM will be shipped the same day.
Once handed over to the carrier, your order will arrive at your home or pickup point within 24 to 72 business hours, depending on the chosen delivery method.

Can I return a product if it does not suit me?

Yes, you have a 30-day period to return any unused item in its original packaging.
You will find our return method at the bottom of the page.

Need help choosing your product?

Discover our buying guides to make selecting your pair of shoes or racket easier.

Couldn’t find the information you were looking for? Please feel free to contact us via our contact form or by phone at 03 88 64 63 67.