Shipping Fees and Delivery Times
Shipping fees are calculated based on the total of your order after deducting any discounts such as vouchers or e-coupons. They depend on the chosen delivery method, the delivery location, and sometimes the weight of your order.
We apologize for any possible delays in product delivery due to bad weather or strikes. We rely on external companies for the delivery of our goods.
Orders are shipped within 24 business hours following the order. The mode of transport is the one chosen by the customer at the time of the order. Products will be delivered to the address provided by the customer on the order form or to the relay point address for relay point delivery.
In the case of an order with multiple delivery dates for products (for example, one product in stock and another product that will only be available in 2 weeks), delivery will be made all at once when all products are available.
If you wish for partial delivery, this may incur additional shipping fees at your expense for the extra deliveries. These fees will depend on the amount of the order to be shipped with each delivery and whether it is below the free shipping threshold.
In Store
Shipping fees to stores are free to our stores. Once your order is confirmed and paid, the order will be available in the chosen store 72 business hours later (average observed time).
You will be notified of your order’s availability in store by email, SMS, or phone call.
Exchanges and After-Sales Service for an order placed on the website and picked up in store cannot be handled directly in our stores. These products must be returned to headquarters for processing.
When picking up, you are asked to check the contents of the order before signing the receipt at the store.
Any later claim for a missing item without prior verification will be considered invalid.
In Metropolitan France
| Total de votre commande | Transporteur | Délai moyen constaté | Prix |
|---|---|---|---|
| Commande supérieure à 75€* |
|
48h-72h** | Offerts |
| Commande inférieure à 75€* |
|
48h-72h** | 6,90€ |
|
Commande inférieure à 49€* (hors Corse) |
|
48h** | 4,90€ |
| Commande articles lourds |
|
48h-72h** | 8,50€ |
| Commande articles lourds |
|
48h** | 8€ |
|
Point relais Mon Commerçant (Commande inférieure à 49€) |
|
48h-72h** | 4.90€ |
|
Point relais Mon Commerçant (Commande supérieure à 49€) |
|
48h-72h** | Offerts |
|
Point relais Mon Commerçant (Commande supérieure à 49€) |
|
48h** | Offerts |
|
Point relais Mon Commerçant articles lourds |
|
48h-72h** | 8.50€ |
| Service express points relais* |
|
24h** | 9€ |
|
Service express points relais Article lourds |
|
24h** | 25€ |
| Service express* |
|
24h** | 15€ |
| Service express articles lourds |
|
24h** | 25€ |
*Business days, for any order placed before 12:00 p.m. Typical delivery time with this carrier.
** Excluding heavy products (such as stringing machines, court equipment, etc.)
In the French overseas departments and territories
| Zone | Transporteur | Délai moyen constaté | Prix |
|---|---|---|---|
|
Service Colissimo Outre-mer* La Réunion, Mayotte, Guadeloupe, Martinique, Saint-Pierre-et-Miquelon, Guyana, Guyane française, Vanuatu, Wallis-et-Futuna |
|
7 à 14 jours** | 39.99€ |
|
Service Colissimo Outre-mer* Nouvelle Caledonie, Polynésie française |
|
7 à 14 jours** | 49.99€ |
*Business days, for any order placed before 12:00 p.m. Typical delivery time with this carrier.
** Excludes heavy products (such as stringing machines, court equipment, etc.)
In Switzerland
| Transporteur | Montant de la commande | Prix |
|---|---|---|
| de 0 € à 99.99 € | 15 € | |
| à partir de 100 € | Gratuit |
In Monaco
| Transporteur | Montant de la commande | Prix |
|---|---|---|
| de 0 € à 74.99 € | 6.90 € | |
| à partir de 75 € | Gratuit |
In Italy and Spain
| Transporteur | Montant de la commande | Prix |
|---|---|---|
| de 0 € à 74.99 € | 7.50 € | |
| à partir de 75 € | Gratuit |
In Ireland, the Czech Republic, Bulgaria, and Lithuania
| Transporteur | Montant de la commande | Prix |
|---|---|---|
| de 0 € à 99.99 € | 8 € | |
| à partir de 100 € | Gratuit |
In Croatia, Estonia
| Transporteur | Montant de la commande | Prix |
|---|---|---|
| de 0 € à 149.99 € | 15 € | |
| à partir de 150 € | Gratuit |
In the Benelux (Belgium, Germany, Luxembourg, and the Netherlands)
| Transporteur | Montant de la commande | Prix |
|---|---|---|
| de 0 € à 74.99 € | 6 € | |
| à partir de 75 € | Gratuit |
In Portugal, Latvia, Austria, Greece
| Transporteur | Montant de la commande | Prix |
|---|---|---|
| de 0 € à 149.99 € | 10 € | |
| à partir de 150 € | Gratuit |
In Sweden, Finland, Denmark, Hungary, Slovakia, Slovenia, Poland, Romania
| Transporteur | Montant de la commande | Prix |
|---|---|---|
| de 0 € à 149.99 € | 12 € | |
| à partir de 150 € | Gratuit |
Services and delivery time
With the Colissimo shipping service, you can choose the delivery method that suits you best at the same rate. You can choose to have your order delivered:
- To your home
- To your local retailer
To minimize shipping times as much as possible, we do everything we can to ensure that your order is shipped as quickly as possible, within 2–3 business days (Monday to Friday, excluding public holidays). If you choose Chronopost as your carrier, your order must be validated before 12 p.m. in order to be shipped the same day. Otherwise, it will be shipped on the next business day.
Would you like to receive your products even faster?
Feel free to use our express delivery service via Chronopost to receive them within 24 hours.
Delivery tracking
Lardé Sports will acknowledge receipt of your order as soon as you validate it. You can track your order status directly from your “My Account” area. Once your order has been prepared and is ready to ship, you will receive your Colissimo or Chronopost tracking number, which you can use on the carrier’s platform to check the location of your package. All that remains is to receive your package; where possible, we recommend checking in the presence of the delivery driver that it has not been damaged during transport.
Payment options
To meet the preferences of all our customers, we offer various payment methods so you can pay for your order easily and securely.
| Mode de paiement | Disponibilité pays |
|---|---|
| Mollie - Credit Card | Tous les pays |
| Apple Pay - Apple uniquement | Tous les pays |
| Google Pay - Android uniquement | Tous les pays |
| Mollie - Bancontact | Belgique |
| Mollie - Satispay | Allemagne, Autriche, Belgique, Espagne, Estonie, Finlande, France, Italie, Lettonie, Lituanie, Luxembourg, Pays-Bas, Portugal |
| Mollie - BancomatPay | Italie |
| Mollie - MB WAY | Portugal |
| Mollie - Multibanco | Portugal |
| Mollie - Alma | France, Belgique (limité par Mollie) |
| Mollie - iDeal | Pays-Bas |
| Mollie - Pay by Bank | Espagne, Irlande, Italie, Lettonie, Lituanie, Luxembourg, Malte, Pays-Bas, Slovaquie, Slovénie |
| Mollie - SEPA Bank Transfer | Allemagne, Autriche, Belgique, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Hongrie, Irlande, Islande, Italie, Lettonie, Liechtenstein, Lituanie, Luxembourg, Macédoine du Nord, Malte, Moldavie, Monaco, Monténégro, Norvège, Pays-Bas, Pologne, Portugal, République tchèque, Roumanie, Royaume-Uni, Saint-Marin, Serbie, Slovaquie, Slovénie, Suède, Suisse, Vatican |
| Mollie - EPS | Autriche |
Payment by cheque
Lardesports reserves the right to refuse any cheque payment for a first order.
In the event of payment by cheque, the goods will be reserved for you for 10 days from the time your order was placed on our website.
After this period, the goods will be returned to stock.
Your order will only be shipped upon receipt of payment.
Cheque orders are limited to a maximum amount of €200, including VAT.
Both the availability period and the shipping time will be recalculated from the date on which the payment method is recorded.
For any cheque payment for a customer's first order, an additional period of 15 calendar days will be added between the date the cheque is deposited at the bank and the actual shipment of the order, as part of our anti-fraud procedures. If the cheque is rejected by the bank, the order will be cancelled and the customer will be notified.
Send your cheque made payable to TENNISPRO SAS and accompanied by the order confirmation to the following address:
LARDE SPORTS
11 rue des cigognes
CS40138
67960 ENTZHEIM
Payment by bank card
Bank card order processing on our website is fully secure.
With this payment method, you will be charged when you pay for your order.
TENNISPRO SAS relies on SOGE COMMERCE's banking transaction platform.
Your data is therefore encrypted using the SSL process, ensuring maximum security.
Your bank card number is neither stored on the server nor printed.
An order validated by the customer on the website will only become effective once the central bank card network has given its approval. If approval is refused, TENNISPRO SAS reserves the right to cancel the order and stop the shipment of the package. If applicable, the customer will be contacted by e-mail or telephone as soon as possible.
Payment in instalments through Alma
Alma is available only in France and Belgium.
Alma's credit service is offered for the payment of purchases and execution of payment, subject to the person purchasing the goods or service through Alma (the “Buyer”) accepting the instalment payment or deferred payment agreement.
Fees are initially associated with each payment option. However, these fees are fully covered by Lardesport, allowing the Buyer to benefit from instalment or deferred payment at no additional cost. Any refusal by Alma to grant instalment or deferred payment may result in the purchase agreement for the goods or service (the “GTC”) becoming void, unless the Buyer agrees to pay the purchase amount in full.
In the event of termination of the GTC, the instalment or deferred payment agreement will automatically be terminated.
If you withdraw from the instalment or deferred payment solution used for your payment, the GTC will automatically be terminated, unless you pay the full amount of your purchase through Alma. If the product has already been shipped to you, you must return it within the maximum period specified in these GTC.
If you have made a payment through Alma and wish to file a complaint, you can do so directly on their dedicated website at the following address: https://help.almapay.com.
Secure payment through PayPal
If you have an account on the PayPal online payment platform, you can also use this system to pay for your purchases on our website. This online method is easy to use and enables rapid processing. The PayPal account is identified by the customer's e-mail address. A payment made through this platform is credited immediately, unlike a bank transfer, which requires a longer verification period.
Payment by bank transfer
In the event of payment by bank transfer, the goods will be reserved for you for 8 days from the time your order was placed on our website. After this period, the goods will be returned to stock.
Your order will only be shipped upon receipt of payment.
Both the availability period and the shipping time will be recalculated from the date on which the payment method is recorded.
The bank details for the account to which the transfer should be made will be provided when you place your order.
Other payment methods, foreign currencies
Any other payment method and/or currency must be subject to a specific agreement and may incur fees. Any fees generated by the payment will be payable by the customer.