You will need to provide:

• Overall photo of the entire product to show its general condition.
• Photos of the damaged area.
• Photo of the serial number located above the handle.
• A video if the reported defect is a noise.

IMPORTANT: No further requests can be made for rackets whose strings have been cut or removed. 

You will need to provide:

• General photo of the racket (both sides)
• Photos of the racket’s edges and top
• Photo of the cap (the part beneath the handle)
• Close-up photo of the product defect
• Photo of the racket’s QR code or serial number
• Video if the reported defect is a noise

You will need to provide:

• General photo of the racket (both sides)
• Photos of the racket’s edges and top
• Photo of the cap (the part beneath the handle)
• Close-up photo of the product defect
• Photo of the racket’s QR code or serial number
• Video if the reported defect is a noise

You will need to provide:

• General photo of the racket (both sides)
• Photos of the racket’s edges and top
• Photo of the cap (the part beneath the handle)
• Close-up photo of the product defect
• Photo of the racket’s QR code or serial number
• Video if the reported defect is a noise

You will need to provide:

• A general photo of both shoes (top and soles)
• A photo of the size label (usually located on the tongues)
• A close-up photo of the identified defect

You will need to provide:

• A general photo of the product (both sides)
• A close-up photo of the defect
• Photos of the product labels: interior labels (with reference numbers), and exterior labels if the product is new

You will need to provide:

• An overall photo of the product (all sides)
• A zoomed-in photo of the defect
• Photos of the labels showing the reference number (if visible)